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Pakistan Citizen Portal | Online Apply, Complaint registration

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Pakistan Citizen Portal is a platform that connected all government organizations that are formed for people to help like education authorities, police, cyber crime department and help centers, etc. This platform is active all over Pakistan through a mobile App. People can register complaints about anything on it from their homes and from anywhere. This is a brave and fair step from the government to address people’s complaints about any department. This step can shorten the distance between the government and the common people.

All Pakistanis, overseas Pakistanis, and others can file a complaint on the citizen portal without disclosing their identity.

How to complain?

  1. Download Pakistan Citizen Portal App from the play store
  2. Register yourself on the App
  3. Give your basic information by filling out the given form
  4. Click on the register button
  5. Fill your details
  6. Now the user is registered
  7. After registration user logged into the app
  8. User give username
  9. Enter password
  10. The main page will appear
  11. Click on the + button
  12. Now you can enter your complaint

Authorities on Pakistan Citizen Portal:

  1. Agriculture
  2. Banking
  3. Communications
  4. Corruption
  5. Malpractice
  6. Development projects
  7. Disaster
  8. Emergency
  9. Education
  10. Energy and Power
  11. Environment and Forest
  12. Excise and Taxation
  13. FBR
  14. Health
  15. Human Rights
  16. Immigration and passport
  17. Investment
  18. Kamyab jawan
  19. Land Revenue
  20. Law and order
  21. Licenses, Certificates, and registrations
  22. Media, cyber crimes
  23. Municipal services
  24. NADRA
  25. Naya Pakistan housing and development
  26. Overseas Pakistani and call Sarzameen
  27. Social safety
  28. Registrations
  29. Securities and exchange commission of Pakistan
  30. Transport
  31. Youth affairs

Feedback:

Users can give feedback on the app about the complaint like is their complaint is solved or not. The user is satisfied or not with the services etc.

Benefits:

  • Users don’t need to go to the office for complying
  • Users can complain from home
  • Users can direct complaints to the related authority
  • Users can hide their identity
  • Users can give feedback about the service

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